Client intake
WhatsApp-first registration, OTP, profile completion rewards, five-question project posting, location capture, and Maji Credit deductions before provider matching.
White Label Chat Shops
A complete chat commerce business operating system for every size of merchant.
Launch a branded chat shop with merchant control center modules, customer chat applets, and AI copilots assembled around chat commerce.
Launch your own White Label Chat Shop with KYC, catalog, M-Pesa, smart cart, delivery, CRM, finance, trust, and AI dashboards.Create shop
MajiPro - maji.pro WhatsApp-first water sector marketplace for clients, verified providers, sellers, Maji Credits, escrow, and job-linked supplies.Open TelegramStart on WhatsAppAdmin
Signal
Farmer Shamba Listings - verified farm rental listings, owner identity checks, M-Pesa listing fees, and renter matchmaking.Open TelegramStart on WhatsAppAdminSignalMajiPro outlet
WhatsApp-first water sector marketplace.
MajiPro turns maji.pro into a bot-led marketplace where clients post water projects, providers and sellers verify their credentials, Maji Credits control marketplace actions, contracts and escrow protect delivery, and operators manage disputes with transcript, GPS, photo, licence, and payment evidence.
5-question job intakeMaji Credits walletTop 5 matchingQuote comparisonDigital contractsEscrow milestonesSeller catalogueWRA drilling reportsDispute deskConfig approvals
Provider verification
ROA or referral paths, WRA, NCA, WASREB, EBK and insurance evidence, project portfolio checks, availability, ratings, and verified marketplace cards.
Seller marketplace
KRA and company checks, product categories, delivery counties, listing fees, order fulfilment, failed delivery handling, and damage claim evidence.
Escrow milestones
Generated contracts, e-signing, contact unlock after signed contract plus funded escrow, M-Pesa STK, Paybill, bank transfer, staged release, and partial instalment escrow.
Dispute operations
Maji Credit dispute charge, 72-hour evidence windows, officer SLA tracking, transcript and GPS/photo evidence, winner credit refunds, and audit-ready outcomes.
Configuration controls
Central parameter registry for credits, commissions, time windows, funding thresholds, dual approval for critical changes, audit trail, rollback, and user-facing protection.
MajiPro Web Bot
Water services assistant
Farmer outlet
Verified shamba rental marketplace.
Farm owners list shambas through a chatbot that confirms WhatsApp and email identity, collects proof of land ownership, Google Maps location, title deed sequences for one or more plots, rental rate per acre, minimum acreage, and simulated KES 100 M-Pesa listing payment.
WhatsApp OTPEmail confirmationOwnership proofTitle deed sequenceGoogle Maps pinsKES 100 listing feeRenter leadsMatchmaking
Farmer Web Bot
Shamba listing assistant
What a chat shop includes
Every shop combines merchant onboarding, catalog, orders, payments, CRM, marketing, delivery, finance, staff controls, trust tools, and AI assistance.
Your brand, your relationship memory
Keep customer history, preferences, negotiations, and repeat buying behavior attached to your merchant channel instead of leaking it into disconnected tools.
White Label Chat Shops for rapid launch
Every shop receives a `chatworks.chat/storename` landing page plus a merchant dashboard organized around the full chat-commerce operating stack.