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Retailers (Kenya)

Reach buyers where they already chat.

Bulk upload your product catalog for free. Get matched with local customers who are actively searching for what you sell. No spam — buyers request access to your catalog. Settle safely via escrow.

Register as a Retailer

⚙️ Sandbox Testing Console

Simulate approval workflows locally to test document uploads (Phase 2) and catalog CSV uploads.

How It Works

01 — Upload

Download our standardized CSV template, populate it with your inventory, and bulk upload for free. One upload puts your catalog live across WhatsApp, Telegram, and WebChat.

02 — Match

When customers search for products in your area, they see that retail options are available. They must request to view your catalog. No cold contacts. No broadcast spam.

03 — Settle

Approve buyer requests that match your offering. Complete transactions safely via ChatWorks escrow with MPESA or bank card. Funds released only when both parties confirm.

The "Request to View" Model

Your inventory is never broadcast. You stay in control of who sees your listings.

1

Customer Searches & Matches

Customer searches for a product + location. They see: '🔒 Retail options available in your area — request to view.'

2

Verification Request Sent

Customer submits a request. You receive a notification with the customer's name, mobile number, and location.

3

Controlled Access

You choose to approve or decline the request. Only approved buyers see your catalog details and prices.

"Your contact details and inventory are never broadcast. Shared only with verified, requesting buyers."

Why Retailers Choose ChatWorks

FeatureDetails
Free bulk uploadNo cost to list your inventory.
Matched onlyYour details shared only with buyers who specifically request your products.
Escrow protectionEvery transaction secured. Funds held until delivery is confirmed.
One catalog, all channelsWhatsApp, Telegram, and WebChat from a single CSV upload.
Verified trustRetailers are KYC-verified. Customers know you are legitimate.
PremiumPREMIUM RETAILER ACCESS

Real-Time Market Analytics Dashboard

Unlock aggregate demand data from day one. See what is selling, where buyers are located, and when inquiry volumes peak in your specific market regions.

PremiumPremium Market Intelligence

Subscribe to Unlock Full Analytics

Start your analytics subscription. Cancel anytime before day 30, no charge. We are deliberately going for premium retailers of the kind that would have a card so that we make the user experience branded only and premium.

Start 30-Day Free Trial🔒 Billed at $100/mo after 30 days. Cancel anytime before day 30, no charge.
Demand Volume
📊

2,481

Matched Leads
🤝

1,894

Avg Lead Speed

4.2h

Active Brands
🏢

18

What is Selling Most (by Category)

Buyer Interest
Borehole Drilling Services1,116 Inquiries (45%)
Pump Installation & Repair694 Inquiries (28%)
Hydrogeological Surveys372 Inquiries (15%)
Water Tank Installation299 Inquiries (12%)

Top Selling Brands

Market Share
🇩🇰 Grundfos38%
🇰🇪 Davis & Shirtliff30%
🇮🇹 Pedrollo18%
🇩🇪 Lorentz14%

Where Inquiries Originate (Regional Demand)

Geo Heatmap
📍 Nairobi: KES 850K (+18%)
📍 Mombasa: KES 340K (+12%)
📍 Eldoret: KES 150K (+14%)

Best Selling Models

Inquiry Volume
🔧
SQFlex 3-10
Grundfos | 446 leads
40%
▲ +12%
🔧
Dayliff DDP 50
Davis & Shirtliff | 279 leads
25%
▲ +8%
🔧
PKm 60
Pedrollo | 223 leads
20%
▼ -2%

Retailer Onboarding

Complete the form below. Our team will verify your documents and respond within 2 business days. You may begin uploading your catalog once approved.

ChatWorks | Open chat commerce.™