Download our standardized CSV template, populate it with your inventory, and bulk upload for free. One upload puts your catalog live across WhatsApp, Telegram, and WebChat.
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Retailers
Reach buyers where they already chat.
Bulk upload your product catalog for free. Get matched with local customers who are actively searching for what you sell. No spam — buyers request access to your catalog. Settle safely via escrow.
⚙️ Sandbox Testing Console
Simulate approval workflows locally to test document uploads (Phase 2) and catalog CSV uploads.
How It Works
When customers search for products in your area, they see that retail options are available. They must request to view your catalog. No cold contacts. No broadcast spam.
Approve buyer requests that match your offering. Complete transactions safely via ChatWorks escrow with MPESA or bank card. Funds released only when both parties confirm.
The "Request to View" Model
Your inventory is never broadcast. You stay in control of who sees your listings.
1
Customer Searches & Matches
Customer searches for a product + location. They see: "🔒 Retail options available in your area — request to view."
2
Verification Request Sent
Customer submits a request. You receive a notification with the customer's name, mobile number, and location.
3
Controlled Access
You choose to approve or decline the request. Only approved buyers see your catalog details and prices.
"Your contact details and inventory are never broadcast. Shared only with verified, requesting buyers."
Why Retailers Choose ChatWorks
Retailer Onboarding
Complete the form below. Our team will verify your documents and respond within 2 business days. You may begin uploading your catalog once approved.